If you have multiple Apple Accounts, use each to register to reportaproblem.apple.com and search for the demand that you might want to request a refund for.
Apple products use business-foremost technology to deliver apps to life — in order to knowledge additional from the wonderful factors your equipment are effective at.
Clients are inspired to provide many payment strategies and when a billing problem takes place having a supplied payment technique, Apple tries to collect using the other procedures.
If an individual redownloads your app or switches to a completely new product, you should definitely immediately present entry to the content material or operation from their earlier In‑Application Purchases.
You could find a heritage of your apps, subscriptions, and media to procure from your App Keep and iTunes Retail outlet.
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Apple works by using various aspects to determine whether a refund ask for is accredited or denied. To aid inform and Enhance the refund method, you are able to mail information regarding a user’s In‑Application Purchase (such as vehicle-renewable subscriptions) to Apple through the Consumption API if they request a refund (such as, when they more info used the In-App Purchase or else you have been not able to deliver the purchase).
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For instance, if you install a video game on your iPad which you started off playing in your iPhone, the game degrees sync, but extra well being that you obtain on your apple iphone doesn't sync.
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Take advantage of tests resources all over the development course of action so your app and server can effectively tackle typical purchase situations, like membership features, interrupted purchases, and refunds.
Apple handles globally conclusion-to-finish payment processing — from decrypting payments, to validating tokens, to obtaining payments — so you don’t should coordinate with multiple payment suppliers.
From the not likely occasion that you've click here got a dilemma, you are able to report it directly from the application products web page within the Application Retail store.
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